How do I know if we are not treating clientele and staff fairly in our workplace?
Questions to consider:
- Is your organization culturally competent?
- What type of training do you offer to address cultural issues?
- Does your staff reflect the community, culture, and population you serve?
- Is your service delivery technique appropriate for your clientele?
- Do you allow customers access to internet at your location?
- Do you provide language services and/or deaf/hard of hearing services?
- Is your facility ADA compliant?
- Are your signs, pamphlets, forms, and documents at an appropriate reading level and in multiple languages?